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Pacifica Culinaria Wholesale Information



Thank you for your interest in becoming a Wholesale client. We pride ourselves on customer service and our intense level of organization. The company operates with a customer-oriented style carried out by skilled professionals working hard to ensure delivery of top quality, gourmet specialty food items. Below you will find all the information you need to get started. If you need any additional information, please feel free to contact us.






Opening a Wholesale Account
Opening Orders
Terms
Shipping
Cancellation and Changes
Samples and Promotional Material
Quarterly Promotions
Product Images
Food Service
How to Contact Us


How to open a Pacifica Culinaria Wholesale Account?

Please contact our Wholesale Sales Department at 800-622-8880. We are available Monday-Friday 8:00 am - 4:30pm PST. Please feel free to email wholesale questions or comments to: sales@pacificaculinaria.com


Opening Orders

Three case minimum opening order is required; one case minimum on reorders. Pacifica Culinaria cannot mix or split cases. A copy of your State Resale Certificate and Federal Tax ID number must be included with your opening order.


Terms

New orders must be prepaid. We accept Visa, Mastercard, American Express or prepaid check. A customer may apply for Net 30 terms by completing a credit application. Past Due invoices are subject to a 1.5% monthly finance charge. All returned checks due to insufficient funds will be charged a fee. Without notice, Pacifica Culinaria reserves the right to revoke payment terms at any time and reinstate prepaid terms of Visa, Mastercard, American Express or prepaid check.


Shipping

Pacifica Culinaria ships F.O.B. UPS Ground from Vista, CA. Credit or replacements will be issued for damaged or missing items reported within 7 days of receiving delivery. Please hold damaged goods for 3-5 business days as UPS reserves the right to inspect damaged goods prior to issuing a claim. Pacifica Culinaria does not accept C.O.D. orders.


Cancellation and Changes

No changes or cancellations will be accepted after order has shipped. Back orders are shipped as stock becomes available and are charged (including freight) in full at the time of first shipment. Goods that are refused/bounced when shipped will be charged $15.00 plus the price of shipping for restocking. Refused goods that are re-shipped will be charged double shipping and handling.


Samples and Promotional Material

One sample for each case of like product is available at a reduced cost. Pacifica Culinaria will provide 1 free sample per 4 cases of like product if specified on the purchase order. All samples are marked as "sample". Pacifica Culinaria offers recipe cards, brochures and shelf talkers at no charge by request.


Quarterly Promotions

Pacific Culinaria offers its wholesale customers quarterly specials.


Product Images

Please, contact us if you would like to use our images. Provide us with the product name(s), desired file type and size.


Food Service

Pacifica Culinaria offers Foodservice sizes. Please call the Sales department at 800-622-8880 for more information or email sales@pacificaculinaria.com


How to Contact Us:

Pacifica Culinaria
PO Box 507
Vista, CA 92085
Toll Free: (800) 622-8880
Telephone: (760) 727-9883
Fax: (760) 727-9886
Email: sales@pacificaculinaria.com


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